Support

VAIO Hotline

1800-103-9635

Email (Service Support)

Supportin@in.vaio.com
Service Center

Chandigarh

SCO No. - 817-818,1st Floor, Sector 22 A Chandigarh-160022 9988412645 / 01724061342

Delhi

205 Ashok Bhawan, 93, Nehru Place,New Delhi, 110019 9999220479

Ghaziabad

404 & 405, 4th Floor, Hans Plaza, Ambedkar Road, Ghaziabad-201001 Hello: 0120-4202360 | Mobile: +91-9868219455

Gurgaon

No.43,ground floor of City Court Mall at Sikanderpur, Gurgaon, Haryana 122002 Hello: +91-124-4260289 | Mobile: +91-9711355944

Jaipur

3rd Floor at Man upasna Mall , Plot No. C-44 Sardar Patel Marg,C-Scheme, Jaipur. Rajasthan ? 302001 0141-4971227| Mobile: +91-9983032000

Jammu

Chahal Complex, 168A, Sec 1, Railway Road, Gandhi Nagar Extn. , Nanak Nagar, Jammu-180004 Mob : 9858009008

Kanpur

16,116 (31) Karmin Arcade Building Opposite Income Tax Office Civil Line Kanpur ? 208001 Mob : 9598100088

Karnal

SCO- 349 , First Floor , Mugal Canal, Karnal -132001 8199984116

Lucknow

Show Room No.- B, Lower Ground Floor, Burlington Arcade, Vidhan Sabha Marg, Lucknow, Uttar Pradesh, 226001 0522 - 4082766 | Mobile: 9821726425

Ludhiana

259/1, BXIX, Ground Flr, Batra Palace Pvt Ltd. Firozpur, Ludhiana State Highway, Opp. Firoz Gandhi Market, Ludhiana- 141001 9896552754

Bhubaneshwar

1st Floor, Plot No. 100, Sahid Nagar, District Khurda, Bhubaneshwar-751007 Mob : 9776016461

Guwahati

1st Flr, Sabera Complex, Ward No. 32, Dr. B. Baruah Road, Ulubari, Village SaharSarania Guwahati-781007 0361-2454748 / 8811921930, 9774361218

Kolkata

2, Raja Subodh Mullick Square, 1st floor, Kolkata - 700013 033-40327813 / 9062886485

Ranchi

Shop No. 10, City Centre, Opp Goushana College, Club Road, Ranchi - 834 001. 7091090120

Bangalore

6th Sector,5th main,HSR Layout,LandMark: Next to Janani Travels-,Bangalore-560102 T +91-80-40979030 M +91-9620248296

Cochin

Cheruparambath Road,Ground Floor, Angels Arcade,Kadavanthra, Cochin ? 682020 OFC : 0484-4010380 |M : 8281651270

Chennai

No. New 18/1. Old # 14/6, Vasu Street, Kilpauk, (Behind Ega Theater)Chennai - 600010 9791098298

Hubli

Samarth Annexe Building Ground Floor, Shop No. GF 01A,Opposite to Old Income Tax Office, Vidyanagar Hubli -580021 OFC : 0836-4850844 | M : 9482769383

Hyderabad

Dr No 1-11-249/1/1 ISt floor Pooja Talluri complex Opp to HDFC Bank Begumpet-500003 Hello: +91-040-66411378 / 9581338384 / 9964278384

Madurai

316, HIG, Anna Nagar, 1st Flr, Above HDFC Bank, 80 Feet Road, Madurai - 625020 Hello : 0452-4393080/0452-3007111/0452-3007112 / 9677203474

Trivandrum

Gr & 2nd Flr. Lower bains compound,below helmet world ,museum nantencode road,kowdiar,P O ,Trivandrum-695003 p: +91-471 4060604 m: 8921242113

Pune

Store no. 1,2, Room no, 4,5, Parvati Mahadev Apartment, Shaniwar Peth, Pune, 411030 m: +91-9049915150

Indore

108A, 107A & B, Mangal City Mall, PU4, Plot No. 1, Vijaynagar, AB Road, Indore-452010 Hello: +91-731- 4095216 |Mob: 9977447007

Mumbai-Dadar-Multibrand

Gala No. 102, 1st Flr, Cosmos Platinum, Bhavani Shankar Road, Dadar (W), Mumbai-400028 9699872815

Nagpur

FS-019, 1st Flr Keshav Imperial, Malviya Road, Sitabuldi, Nagpur-440012 7387012301

Raipur

2nd floor Tara Sadan, Opp. Marline Apt. Mandi Road, Sector 5, Devendra Nagar, Raipur-492001 M : 8817457288 / P : 0771-4035375

Surat

FF 107, Shhlok Business Park, Udhana Darwaja, Cross Road,B/S Apple Hospital,surat-395002 P : 0281-3016335

Ahmedabad

102, Santorini Square Bldg, Opp. Star Bazar, Jodhpur, Satelite, Ahmedabad-380015 8511056310

Vizag

49-33-30/3/3/1, Ground Floor. Ramalingeswra Swamy Street, Ramakrishna Nagar, Vishalapatanam, Andrapradesh -530016 9866384804

Digiworld

Digiworld,12 Square Tower,Marris Road,Aligarh,-202001 8630468687

GURUKRIPA ENTERPRISES

C110-111 First Floor Metro Plaza Meerut 250002 0121-4033335

Media House Mobile Cell

32/ B-6 Sanjay Palace Near Lic Building Agra-282002 0562-4001414 / 2526464

Golden Telecom

Shop No.572, 1st floor, Opp Axis Bank, Kathmandi road. 8929836000/9817686550

Mobile Lab

Alfahad Arcade ,Sabha School Cross Road ,Puthiyara ,Calicut -673004 0495-4017003

B.L Enterprises

5C/1, second floor , Ambika tower, Civil Lines, Allahabad

NIT Solutions

3rd shop Attavar ceneter building,Attavar,Mangalore 8277010208/9353844098

Protech Computers

Nazrul Sarani, Ground Floor, Near Maya Sanyal Nurshing Home,Ashram Para, Siliguri-734001 0353-2460497

Nandai Computers

Office No 487, C Wing, 2nd Floor, Vashi Plaza, Sector - 17 ,Vashi, Navi Mumbai-400703 Nisha Vishal Shinde

Syscomp Electra

4 / 6, S.N. Banerjee Road,Barrackpore Shopping Arcade, Upper Ground Floor, Axis Bank Building, Near Barrackpore Chiria More, Barrackpore, Kolkata-700120, West Bengal

It Info Solution

D-62,11 Th B Cross,2Nd Floor,Anm Building,Thillainagar, Opp Balaji Bhavan Hotel, Trichy-620018 0431-4010589

Viaan Services

Scf-143 1St Floor , Huda Market, Near Punjab National Bank, Sector 37, Faridabad Haryana-121003 0129-4103222

Techmate Enterprises

Plot No. 75, First Floor, M.P.Nagar, Zone-2, Bhopal- 462011 0755-4248888 / 4270855

A1 Services-Vadodara

FF-23, 1st Floor, D-Tower, Avishkar Complex, Old Padra Road, Vadodara - 390007 0265-3592348

Sonu Communication

1st Floor, Above Nirmal Pustak Bhandaar, R P Road, Khalifabagh Chowk, Bhagalpur-812001 7631585558

Shyam Enterprise

1St Floor, Dwarkapuri Complex, Near Dwarakapuri Society, Opp Ravi Shopping Cneter Radhanpur Road Mehsana -384002

Tech Solution

Hodling No 77A, 2Nd Floor, Tank Road, Naina Neha Palace ,Sakshi, Jamshedpur-831001

Krishna Enterprises

372/A Janki Complex Civil Line Gwalior Road Jhansi- 284001 05102-332015

Growel Infotech

Block No. 36, "Trisha -2,Astron Society Main Road,Opp. Kings Heights, Amin Marg,Rajkot ? 360002

Calibre Info Services

Unit-210, 2nd Floor, Urmila Tower, Bank More, Dhanbad,Pin-826001, 0326-2301628

Java Telecom

Shop No. 19/20, 1st Floor, Thakkar Shopping Mall, Opp Railway Station, Borivali (W ), Mumbai - 400092 Sabina Shaikh

Vision Electrosystem-Bareilly

Shop Number 26A, 1st Floor, Imperial Cineplex, Near Old Bus Stand, Civil Lines, Bareilly UP -243001 9358392786

Dev Technology

First Floor , Guru Teg Bahadur Market,Tikonia, Haldwani, Nainital - (U.K.) 263139 9058678880

New Global Computers

Shop No:32,33,Ke Plaza, Opp. Kalukra Hotel, Kurnool-518001 9581444012 / 011 / 007

Chapel Info Solutions

H.No. 590/1, Shri Dwarika Guest House, Near Pream Mandir, Write Town. Jabalpur 482003 0761-4034675

Global Computers Services

Shop No 2, Hill View Madhuban Complex, Tamdi Mati, Saint Inez, Panjim, Goa.-403002

Network Business Group

S.C.O. 45, Leela Bhawan Market, Behind Gopal Sweets,Patiala-147001 175-5004426/0175-5000242

Binary Systems

Shop No:16-17,First Floor, Modern Market, Nr Amber Cinema, PN Marg, Jamnagar ? 361008 0288 ? 2556829

Quickserv Technology

131,1st Floor,B-Block,Anand Plaza,University Road,Ayad. Udaipur-313001 7297860741

RB Solutions-Alwar

Opposite Purusharthi Dharmshala 1st floor,Main Bus Stand Road Alwar-301001 8209788606

I Dot It Solutions

Vii/528C9 ,Second Floor, Pulimoottil Pioneer Complex, Near Private Bus Stand, Thodupuzha -685584 04862-223424

Narayana Telecom

Pulimootil Trade Centre,Shop No. 17,Mullackal,Alappuzha-688001 9037944155

PROFESSIONAL TECH SOLUTIONS

1628, SHOP NO. 1 & 2, VASANT SIDDHI APTS, 6TH LANE RAJARAMPURI, SHAHU MILL ROAD, KOLHAPUR-416008

Unique Mobiles

15-306,First Floor,Bsrr Complex, Indira Bhavan Road,Nellore-524001, 0861-2353456

Fateh Enterprises

shop no. 4, 8/1 , green park opposite all india radio stn. Near Lajwanti Hospital, jalandhar-144001 0181-4600467

Softline

L/3, Ground Floor, Kamala Nivash, Near Sanjibani Park (Vesaj Patel Nurshing Home),Civil Township, Rourkela-769004 0661-2400020

Compro Services

Gadya,Jairampur,Purana Pul ITO, Near Hanuman mandir,Azamgarh-276001 8576995106

Supreme Electronics

Shop No 352 Near Jain Temple Shopping Centre Gumanpura ,324007 9166162550

The Computer Point

Shop No.8, Shakti Plaza, Sigra Crossing, Near Vodaphone Mini Store, Varanasi-221010 0542-2226222

Arpa Enterprises

Shop No -8,9 Mahalxmi Chember, Nr. Morya Mangal Karyalaya, Pipeline Road, Savedi, Ahmednagar-414003 7020945203

Khushi Communication

1St Floor Naryana Complex Opp Nili Koti Near Choturam Chowk Rohtak 124001

Aditya Enterprises

Shop no 253, 1st Floor, Ganpati Plaza, K.E.M. Road, Bikaner- 334001 9460004773

Care It

C/o- Smt. Neetu Devi, 1st Floor, Deepak Flour Mill. Shekhar Cinema Road, , Chhoti Kalyani, Ramna, Mithanpura, Muzaffarpur, Bihar - 842002

Evershine Tech Systems

No 345 ,1st?Floor,7 th street ,DJ Complex,Cross cut Road,Gandhipuram,?Coimbatore -641012 0422-4976904

Regal Computer Services

Office No 1, First Floor, Krushna Arcade, Serve No 1248, North Kasaba, Behind Old Vithal Mandir, Solapur 413007 0217-2323204

Kanha Computer Services

Shop No. F 13, Ambey Business Center, In front of LIC Building, Magar Para Road, Bilaspur, (c.g.) 495001 7752-410391

SnS IT SOLUTIONS

1st Flooor, Shop No B2, in front of Art Fasion, Opp CT Kotwali Police Station, Princess Market, Jaistamb Chowk, Amaravati - 444601

Bharat It Service

Mateshawari Copmlex , Shilpi Cinema, Salempur, Shilpi Phokhara, Chapra-841301

Sunshine Communication

# 515/A, Ground Floor P&T Block, Anikethana Main Road Near To Gnyanaganga School, Kuvempunagar Mysore- 570023 0821-4850230

Computer Palace

H. No-56/2 Computer Palacee, Awas Vikas, Near Sagar Aata Chakki, Rudrapur- 263153 8791356727

Debug Multi Services

5, Below Devgiri Nagari Sah Bank, Opp Ganesh Mandir, Opp Chetna Nagar, Near Zambad Estate, Shreya Nagar,-431005

National Computers-Guna

Shrivastav Complex, Opp Kasturba Girls Collage, Near Bhora Majid Guna-473001 07542-401539

The Compustar

16 Bimal Sinha Rd (2Nd Floor),45 K N Road, Near Bus Stand Berhampore, 742101 03482-260416

S. S. S. Info Tech

#33-A, Second Floor, First Cross Street, Rainbow Nagar, Pondicherry.-605011 0413-2213923

Svcellular

10-14-575/410,411,3rd Floor Central Park,Tilak Road,Tirupati-517501 0877-6667567

Binni Enterprises

Raj Lakhan Complex, Canara Bank Building, Near Bata Showroom, Old G.T. Road, Sasaram Rohtas ( Bihar ) Pin - 821115

Jai Maa Bhagwati Enterprises

Shop Number 3,Bm Plaza,Near Museum Gol Chakkar,Dampier Nagar Mathura 281001 9711885083

Elite Tele Communication

# 2983 Khade Bazar Opp Sheetal Hotel Belgaum-590001 0831-4212199

Vijay Pal Telecom

First Floor,13 Roorkee Talkis Complex,22 Civil Lines, Roorkee-247667 01332-277549

Ghoshal Informatics & Technologies Pvt Ltd

113, G.T.Road (East), Rambandhu Talab, Pandey Tower, Nr Hanuman Mandir, Asansol-713303.

SIMPLEX ELECTRONICS

753, khatri Bhawan, Nr. Geeta Bhawan, Sardarpura Road Johdpur 342003 0291-2636177

Synergy Systems

7, Chishi Marketing Complex, 1St Floor, Circular Road, Dimapur Nagaland-797112 03862-235713

Wega Electronics

Behind Hotel Nalandha Rich,Kunnathurmedu-Po,Palakkad-678013 9747447682

Ekhankar Mobile Shop

CST No. 2672/G/2, 2nd Floor, Om Hospital, Pratap Nagar, Near Anglo urdu Highschool, Jalgaon 425001 ,0257 2228384

Uk Electronic Services-Gulbarga

No G2,Diomand Plaza Complex,Opp P.D.A Engg College,Aiwn-E- Shahi Road Gulbarga-585102 8722674988

Comp Aid Systems - Sangli

143, B1 & B2, Shriram Sankul, Behind Ram Mandir, Near Chopade Hospital, North Shivajinagar Sangli (Maharashtra)-416416 0233-2376207

AMR ELECTRONICS

66A/8,Babuji Nagar, Hotel Arriyas (Opp), Madurai Road,Tirunelveli-627001 0462-2331831 / 2331731

Neha Enterprises

Bansal Building Near Jain Readymade Station Road Ajmer-305001 145-2620087

Maa Bagula Computer Care

Near Tehsil Chowk Nadaun,District Hamirpur,Himachal Pardesh-177033 01972-232332

Voiceplus Support Services

Malikayil Building,Opp:Mount Carmel LP School,Kottayam-686004 481-2571652

Vision Electrosystem-Rampur

Shop No 4, Citi Market, Shahbad Gate, Rampur, UP-244901 9997829268

Computer Care

5/8, First Floor, A Block Shilpi Plaza, Rewa (M.P.)-486001

Quality Communication

1st Floor,Sona Complex,Vijay Cinema Road ,-277001 8574442383

Maa Samleswari Mobile Care

1st floor The Arvind store in front of chandan sweets Budharaja sambalpur odisha-768004

Ultimate Technology

No.4,Sengunthapuram 2nd Cross, Karur-639002 04324-237400

Vasudha Enterprises

dr. madrewar blg khadgaaow road opt ckotalwar kirana near wale english school latur 413512

S S Infotech

B.N Marg,Kachri Road, Near Church,Balasore-756001 06782-261158

Secure Computer Service & Solution

33, Chittaranjan Avenue, Basement,Near Chandni Chowk Metro Station Gate No.-5,Kolkata-700012

AZAD TELECOM

1st Floor, A2Z Mega Market, Between V-Mart And Zila Parishad Market, Infront of National Cycle Store, Kachehri Road, Begusarai-851101

Sai Enterprises-Biharsharif

Sai Enterprises, opp:-DD honda showroom Near Mangla yasthan ,Ram chandra pur Bihar sharif Nalanda- 803101 0611-2295032

Carwin Electronics

No 5,Rajarajan Comercial Complex,South Rampart , Thanjavur- 613001 9629273288

Cell Point

105, Sun Rise Plaza, 1st floor Cooper Road Amritsar 143001 9803154331 & 9814054331

Vedant Infotech ( Hello Service It )

Opp. Mehta Netralay, Kambal Kendra Road, Nai Abadi Mandsaur (M.P.)-458001

Laxmi Associates

Infront Of Jagan Petrol Pump, Jaghina Gate, Circula Road Bharatpur 5644-220030

I.T. Campus

45/1 Khalui Bill Math, 1St Lane,Atta Chakii Gali, (Near Omkar Nath Asram),Bardhaman ( East)-713101

Lucky Mobile

Cmc No 9-3-71 Near Old Post Office Shah Ganj Bidar-585401 08482-228886/9480198886

Ganpati Infotech-Saharanpur

42 Pawan Bela Market Court Road Opp-Income Tax Office Saharanpur,Utterpradesh-247001 0132-2711722

Zinage systems

Opp Sangeeth Mahal Musicals,Revipuram, Cochin-682016 0484-4061210

Aparna Electronics & Services

Gajanand Gali,Behind Bhagyashri Ghee Bhandar, Bazaar Ward,Chandrapur-442402

Computer World Services

F-16, Mansarovar Complex, Bus Stand, Chhindwara, Madhya Pradesh, 480001 7162-243711

Zoombytes Technologies

Ground Floor, Opp Farmers Bank,Adichanaloor.P.O,Kollam-691573 9995624202

Flashback Communication

148,Thuraiyur Road , Namakkal-637001 0428-6223838

Liberty Mobile Point

Shop No 10, Silver Plaza Complex,Near Shivaji Putla Malegaon.-423203

RB Solutions- Bhiwadi

Shop No. JFF-05/06 First Floor Capital High Street Phool Bagh Chowk Bhiwadi-301019

I.T. Infrastructure

Kothabari , Po -Jhaljhalia , Dist- Malda, Mk Road, Opp-Shanti Bharati Parisad , Malda -732101 9733019740

Rudra Electro Care

Ad Joining Dr Jagdeeshwrs Hospital , Old Hoshiarpur Road Una Hp-174303 9817024454

MOBILE DISNEY

Shop No-107, 1st Floor, Banderbagacha, Kushalya Estate, Near Hariniwash Complex, Dackbanglo, Patna, Bihar 8816832171

Pee Kay Enterprises

Shop No 168 Block No 6 Sda Commercial Complex Shimla, 171009 9736785055,

Zig Bee Technologies Electronics Sales & Service

Muttin Complex,2Nd Floor,Azad Road,Beside Milan Bar,Near Gandhi Chowk Vijayapur -586101 9535260236

Sai Enterprises-Gaya

M-85 ,Ground floor . Anugarh puri colony Asha singh More Gaya-823001 0631-2220018

Akash Enterprises

Indra Chowk, Kadeer Market, Near Bob Atm Badaun( U.P.)-West-243601 7300905927

M Tech Services

Shop No.4,Jay Vijay Building, A Wing, Near Uday Cinema, Opp Hindi High School, Ghatkopar Mumbai-400086

Infotech Electronics

Gandhighat, Melarmath, (Opp) Vivekenanda Vyamager,Tripura (W)-799001 0381-2325040

Aezing Info System

Ha-16, City Center , Sector 04, Bokaro Steel City, 827004

Syscomp Teleservices (P) Ltd

BD-79,Sector-1,Near Water Tank #3, Saltlake City ,Kolkata,West Bengal-700064 9073998988

Smart Communication

No 2/14, vellore city center, anna salai ,vellore 632001. 8428305142

Neotel

14/234,Phaniraj Towers,Kamalanagar,Anantapur-515001,Anantapur-515001 08554-297888

E SERVICES

SHOP NO:20, GROUND FLOOR, GREEN SQUARE PLAZA COMPLEX, HANAMKONDA, WARANGAL 9030065663

It Sale & Services

Shop No.12, Rayat Haveli, Tilak Road, Opp. Akola Urban Co-Operative Bank (Main Branch), Akola - 444001

M and M Technologies

28-1-38.first floor,eluru road, Near Sonovision, Vijayawada-520002 866-6679396

mahavir it sales & services

shop no :57,Old Cannaught Place Near Capri Trade Centre Chakrata Road-248001 9897563771

Star Vision

Abbas Katra, 2nd Floor, Saheed Chowk,opp-IDIB Bank, Katihar-854105 06452-245214

S V COMMUNICATIONS

Door No : 6-2-712/17, Shop No?s : 9 & 10,Ground Floor,Suryalok Complex, Hyderabad Road,Nalgonda,Telangana - 508001 9666198483

Phones4u

Office No - 05, 1st Floor, 200/202, Mapla House, Bora Bazaar Street, Next to Jain Mandir, Fort, Mumbai - 400001 022 67471813

Silicon Computer Services

Near Jio Store, Chirwani Road, Bhatta Bazar Purnea-854301

Techmate Solutions

Office No. 211, 2nd Floor, Purnashanti Heights, Jai Hind Society, Khartan Road, Near Fire Brigade station, Thane West - 400601

Oasiss Corporation-Durgapur

Nachan Road Benachity, Near reliance shopping mall Pachim Bardhaman, West-bengal, India Pin- 713213 343-2588109/2588110

MAC FIX STATION

Office No. 201, Makhija Arcade, 35th Road, Khar, Bandra-Khar Linking Road, Mumbai, 400052

Uk Electronic Services-Davangere

#1107/1 Nijlingappa Layout, Backside Amrithavidhyalayam School, Near Ring Road-Davangere-577004 9019202927

Govindkumar Jethmal Co

G-3 Plot No 148 Vijay Nagar Hospital Road Bhuj Kutch -370001 0283-2222228

Freshlime Services

276-D, Oshiwara Industrial Center, Opp Goregaon Bus Depot, New Link Road, Goregaon West, Mumbai, 400104

MDM Enterprises

Ground Floor, Behera Complex, Railway Station Road, Telegot Para, Near Patro Battle Shop, Balangir - 767001, Odisha. 9040176832

Innovation Computers

248, CANAL ROAD, BEHIND TIMES OF INDIA BUILDING, DHARAMPETH, NAGPUR, 440010

FENCER SERVICES PVT. LTD

Office No - 41, Ground Floor, Neco Chembers, Plot No-48,Sector-11, CBD Belapur, Navi Mumbai-400614 022-42668574

Xad Infotech Solutions

Level 2 Auqaf Building Budshah Chowk , Lal Chowk, Srinagar- 190001 0194-2454761

Global Systems

31A,1 St Fl0Or, Advaitha Ashram Road, Near Newbusstand, Opp.Krishna Medicals,Salem -636004 0427-4041339

S N Repair & Services

Shop No. 8, TM Tower, Opp. Andheri Subway off SV Road, Behind DCB Bank, Andheri Wesr, Mumbai, 400058

National Computers-Sangrur

Opp Bus Stand,D.C.Office Road, Khalsa School Shoping Complex No 4, Sangrur-148001 1672-223000

Siya Enterprises

D/11,SHANTI SHOPPING CENTER,OPP RAILWAY STATION, MIRA ROAD - (EAST), DIST - THANE - 401107
Warranty Extension Service is available now
Thanks for the valuable suggestion from our customers. You can purchase the newly launched “Warranty Extension Service” online now. You may choose to extend 1 or 2 years to enjoy our worry-free warranty service.
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Nexstgo Company limited, (hereinafter referred to as "NEXSTGO") Warranty Terms VAIO Notebook Computer Limited Hardware Warranty (Applicable to VAIO series only)

  1. NEXSTGO provides customers with 24-month of onsite warranty (including labor and parts costs).
  2. This warranty includes a 24-month Onsite battery warranty service (from the date of purchase indicated on the invoice).
  3. This warranty includes a 24-month Onsite transformer warranty service (from the date of purchase indicated on the invoice).
  4. The notebook computer shall be confirmed by the repair center within seven days from the invoice date that the defective LCD screen is included (except for exhibits). According to the following standards, if the total number of defective pixels is more than five, the packaging and accessories are complete, and the invoice can be obtained from the original dealer Replace with new products.
  5. The notebook computer shall be confirmed by the repair center within seven days from the invoice date that it contains hardware failures (except for the exhibits), the packaging and accessories are complete, and the original purchaser can be replaced with new products with the invoice.
  6. When customers request warranty service, they must first show the original receipt (or serial number) of the computer purchased to the NEXSTGO service staff. Photocopy or fax copy will not be accepted. If you fail to show it, the customer will have to pay for the repair. If the customer cannot provide the original receipt (or serial number) of the computer purchased, NEXSTGO reserves the right to refuse to provide services to the customer.
  7. Customers bring their own warranty service. If the customer requests to ship and recover the computer, the customer is responsible for the required shipping costs.
  8. This warranty only includes hardware warranty service. All configurations and accessories, such as software, computer cables, power cords, CDs, and user guides, are not included in the warranty service.
  9. NEXSTGO is not responsible for reinstalling the preloaded software. If the customer requests to reinstall the pre-loaded software service, the service fee must be paid to NEXSTGO.
  10. This warranty service is only provided to NEXSTGO technicians who judged that it is damaged under normal operation. If the computer fails due to the following accidents, NEXSTGO will not be responsible for the following:
    1. If the product failure is due to any damage or accidental damage, case/surface damage, improper use or abuse, liquid intrusion or immersion, negligence, misuse, unauthorized modification, extreme environment, extreme physical or electrical external force or interference , Power supply, lightning, static electricity, fire, force majeure or other external reasons;
    2. If the computer, including software and hardware, has been modified, processed and/or repaired by technicians other than our company;
    3. If the product number attached to the product has been deleted or removed;
  11. NEXSTGO may use new or refurbished parts or products with performance and reliability equivalent to repairing customers' products.
  12. Damaged parts that have been replaced belong to NEXSTGO.
  13. Before repairing, customers need to save and back up the contents of the computer by themselves. NEXSTGO does not provide backup services.
  14. During maintenance, the contents of the computer may be deleted. NEXSTGO will not notify customers in advance, and NEXSTGO will not be responsible for any loss of data or programs.
  15. For details of maintenance services, please refer to the maintenance terms and conditions.

Linked Warranty Plan

*Regions include: Hong Kong, Macau, Taiwan, Singapore, Malaysia, India and Middle East countries

  1. Linked Warranty Plan enables customers who travel with, or relocate VAIO laptop to receive warranty service in any region where their product is announced and sold and supported by Nexstgo or a Nexstgo authorized reseller under Nexstgo Computer Limited Warranty and/or the destination region Warranty Services Agreement.
  2. The length of Linked Warranty Plan is based upon the original warranty period assigned in the region of origin where the laptop was first sold by Nexstgo or a Nexstgo authorized reseller.
  3. The phone support languages and the method of service will be determined by the destination region. For customers who have on-site repair warranty, on-site service will be delivered where it is available.
  4. Some service and/or parts may not be available in all regions. Nexstgo or a Nexstgo authorized reseller may repair the laptop with comparable VAIO parts. For example, if the product was purchased with a Japanese keyboard, and service request is submitted in US, Nexstgo may replace with a US keyboard upon your agreement.
  5. Some regions may have fees and restrictions that apply at the time of service such as packaging, shipping and handling fees. You will be advised of your responsibility to pay these fees at the time of service.
  6. For VAIO products, if a customer has purchased warranty extension in the original region of hardware purchase to extend the Nexstgo base warranty offered with a product, Linked Warranty Plan will provide coverage until the end of purchased warranty extension.
  • Specifications may vary from country to country. Check with your local distributors or retailers for any updates on the current product.
  • Colors of actual products may differ from product shots due to photography lighting or display setting of your viewing device.
  • We try our best to provide accurate and complete product information online yet we reserve the rights to keep, change or correct any information without further notice.
  • Data on battery life is obtained from tests deploying internal tools by engineers. The actual battery performances could vary from battery life tests shown above, due to differences in operating environment and conditions.