Service Center
Ghaziabad
404 & 405, 4th Floor, Hans Plaza, Ambedkar Road, Ghaziabad-201001 Hello: 0120-4202360 | Mobile: +91-9868219455Gurgaon
No.43,ground floor of City Court Mall at Sikanderpur, Gurgaon, Haryana 122002 Hello: +91-124-4260289 | Mobile: +91-9711355944Jaipur
3rd Floor at Man upasna Mall , Plot No. C-44 Sardar Patel Marg,C-Scheme, Jaipur. Rajasthan ? 302001 0141-4971227| Mobile: +91-9983032000Jammu
Chahal Complex, 168A, Sec 1, Railway Road, Gandhi Nagar Extn. , Nanak Nagar, Jammu-180004 Mob : 9858009008Kanpur
16,116 (31) Karmin Arcade Building Opposite Income Tax Office Civil Line Kanpur ? 208001 Mob : 9598100088Lucknow
Show Room No.- B, Lower Ground Floor, Burlington Arcade, Vidhan Sabha Marg, Lucknow, Uttar Pradesh, 226001 0522 - 4082766 | Mobile: 9821726425Ludhiana
259/1, BXIX, Ground Flr, Batra Palace Pvt Ltd. Firozpur, Ludhiana State Highway, Opp. Firoz Gandhi Market, Ludhiana- 141001 9896552754Bhubaneshwar
1st Floor, Plot No. 100, Sahid Nagar, District Khurda, Bhubaneshwar-751007 Mob : 9776016461Guwahati
1st Flr, Sabera Complex, Ward No. 32, Dr. B. Baruah Road, Ulubari, Village SaharSarania Guwahati-781007 0361-2454748 / 8811921930, 9774361218Bangalore
6th Sector,5th main,HSR Layout,LandMark: Next to Janani Travels-,Bangalore-560102 T +91-80-40979030 M +91-9620248296Cochin
Cheruparambath Road,Ground Floor, Angels Arcade,Kadavanthra, Cochin ? 682020 OFC : 0484-4010380 |M : 8281651270Chennai
No. New 18/1. Old # 14/6, Vasu Street, Kilpauk, (Behind Ega Theater)Chennai - 600010 9791098298Hubli
Samarth Annexe Building Ground Floor, Shop No. GF 01A,Opposite to Old Income Tax Office, Vidyanagar Hubli -580021 OFC : 0836-4850844 | M : 9482769383Hyderabad
Dr No 1-11-249/1/1 ISt floor Pooja Talluri complex Opp to HDFC Bank Begumpet-500003 Hello: +91-040-66411378 / 9581338384 / 9964278384Madurai
316, HIG, Anna Nagar, 1st Flr, Above HDFC Bank, 80 Feet Road, Madurai - 625020 Hello : 0452-4393080/0452-3007111/0452-3007112 / 9677203474Trivandrum
Gr & 2nd Flr. Lower bains compound,below helmet world ,museum nantencode road,kowdiar,P O ,Trivandrum-695003 p: +91-471 4060604 m: 8921242113Pune
Store no. 1,2, Room no, 4,5, Parvati Mahadev Apartment, Shaniwar Peth, Pune, 411030 m: +91-9049915150Indore
108A, 107A & B, Mangal City Mall, PU4, Plot No. 1, Vijaynagar, AB Road, Indore-452010 Hello: +91-731- 4095216 |Mob: 9977447007Mumbai-Dadar-Multibrand
Gala No. 102, 1st Flr, Cosmos Platinum, Bhavani Shankar Road, Dadar (W), Mumbai-400028 9699872815Raipur
2nd floor Tara Sadan, Opp. Marline Apt. Mandi Road, Sector 5, Devendra Nagar, Raipur-492001 M : 8817457288 / P : 0771-4035375Surat
FF 107, Shhlok Business Park, Udhana Darwaja, Cross Road,B/S Apple Hospital,surat-395002 P : 0281-3016335Ahmedabad
102, Santorini Square Bldg, Opp. Star Bazar, Jodhpur, Satelite, Ahmedabad-380015 8511056310Vizag
49-33-30/3/3/1, Ground Floor. Ramalingeswra Swamy Street, Ramakrishna Nagar, Vishalapatanam, Andrapradesh -530016 9866384804Protech Computers
Nazrul Sarani, Ground Floor, Near Maya Sanyal Nurshing Home,Ashram Para, Siliguri-734001 0353-2460497Nandai Computers
Office No 487, C Wing, 2nd Floor, Vashi Plaza, Sector - 17 ,Vashi, Navi Mumbai-400703 Nisha Vishal ShindeSyscomp Electra
4 / 6, S.N. Banerjee Road,Barrackpore Shopping Arcade, Upper Ground Floor, Axis Bank Building, Near Barrackpore Chiria More, Barrackpore, Kolkata-700120, West BengalIt Info Solution
D-62,11 Th B Cross,2Nd Floor,Anm Building,Thillainagar, Opp Balaji Bhavan Hotel, Trichy-620018 0431-4010589Viaan Services
Scf-143 1St Floor , Huda Market, Near Punjab National Bank, Sector 37, Faridabad Haryana-121003 0129-4103222Techmate Enterprises
Plot No. 75, First Floor, M.P.Nagar, Zone-2, Bhopal- 462011 0755-4248888 / 4270855A1 Services-Vadodara
FF-23, 1st Floor, D-Tower, Avishkar Complex, Old Padra Road, Vadodara - 390007 0265-3592348Sonu Communication
1st Floor, Above Nirmal Pustak Bhandaar, R P Road, Khalifabagh Chowk, Bhagalpur-812001 7631585558Shyam Enterprise
1St Floor, Dwarkapuri Complex, Near Dwarakapuri Society, Opp Ravi Shopping Cneter Radhanpur Road Mehsana -384002Growel Infotech
Block No. 36, "Trisha -2,Astron Society Main Road,Opp. Kings Heights, Amin Marg,Rajkot ? 360002Calibre Info Services
Unit-210, 2nd Floor, Urmila Tower, Bank More, Dhanbad,Pin-826001, 0326-2301628Java Telecom
Shop No. 19/20, 1st Floor, Thakkar Shopping Mall, Opp Railway Station, Borivali (W ), Mumbai - 400092 Sabina ShaikhVision Electrosystem-Bareilly
Shop Number 26A, 1st Floor, Imperial Cineplex, Near Old Bus Stand, Civil Lines, Bareilly UP -243001 9358392786Dev Technology
First Floor , Guru Teg Bahadur Market,Tikonia, Haldwani, Nainital - (U.K.) 263139 9058678880New Global Computers
Shop No:32,33,Ke Plaza, Opp. Kalukra Hotel, Kurnool-518001 9581444012 / 011 / 007Chapel Info Solutions
H.No. 590/1, Shri Dwarika Guest House, Near Pream Mandir, Write Town. Jabalpur 482003 0761-4034675Global Computers Services
Shop No 2, Hill View Madhuban Complex, Tamdi Mati, Saint Inez, Panjim, Goa.-403002Network Business Group
S.C.O. 45, Leela Bhawan Market, Behind Gopal Sweets,Patiala-147001 175-5004426/0175-5000242Binary Systems
Shop No:16-17,First Floor, Modern Market, Nr Amber Cinema, PN Marg, Jamnagar ? 361008 0288 ? 2556829Quickserv Technology
131,1st Floor,B-Block,Anand Plaza,University Road,Ayad. Udaipur-313001 7297860741RB Solutions-Alwar
Opposite Purusharthi Dharmshala 1st floor,Main Bus Stand Road Alwar-301001 8209788606I Dot It Solutions
Vii/528C9 ,Second Floor, Pulimoottil Pioneer Complex, Near Private Bus Stand, Thodupuzha -685584 04862-223424PROFESSIONAL TECH SOLUTIONS
1628, SHOP NO. 1 & 2, VASANT SIDDHI APTS, 6TH LANE RAJARAMPURI, SHAHU MILL ROAD, KOLHAPUR-416008Fateh Enterprises
shop no. 4, 8/1 , green park opposite all india radio stn. Near Lajwanti Hospital, jalandhar-144001 0181-4600467Softline
L/3, Ground Floor, Kamala Nivash, Near Sanjibani Park (Vesaj Patel Nurshing Home),Civil Township, Rourkela-769004 0661-2400020The Computer Point
Shop No.8, Shakti Plaza, Sigra Crossing, Near Vodaphone Mini Store, Varanasi-221010 0542-2226222Arpa Enterprises
Shop No -8,9 Mahalxmi Chember, Nr. Morya Mangal Karyalaya, Pipeline Road, Savedi, Ahmednagar-414003 7020945203Care It
C/o- Smt. Neetu Devi, 1st Floor, Deepak Flour Mill. Shekhar Cinema Road, , Chhoti Kalyani, Ramna, Mithanpura, Muzaffarpur, Bihar - 842002Evershine Tech Systems
No 345 ,1st?Floor,7 th street ,DJ Complex,Cross cut Road,Gandhipuram,?Coimbatore -641012 0422-4976904Regal Computer Services
Office No 1, First Floor, Krushna Arcade, Serve No 1248, North Kasaba, Behind Old Vithal Mandir, Solapur 413007 0217-2323204Kanha Computer Services
Shop No. F 13, Ambey Business Center, In front of LIC Building, Magar Para Road, Bilaspur, (c.g.) 495001 7752-410391SnS IT SOLUTIONS
1st Flooor, Shop No B2, in front of Art Fasion, Opp CT Kotwali Police Station, Princess Market, Jaistamb Chowk, Amaravati - 444601Sunshine Communication
# 515/A, Ground Floor P&T Block, Anikethana Main Road Near To Gnyanaganga School, Kuvempunagar Mysore- 570023 0821-4850230Computer Palace
H. No-56/2 Computer Palacee, Awas Vikas, Near Sagar Aata Chakki, Rudrapur- 263153 8791356727Debug Multi Services
5, Below Devgiri Nagari Sah Bank, Opp Ganesh Mandir, Opp Chetna Nagar, Near Zambad Estate, Shreya Nagar,-431005National Computers-Guna
Shrivastav Complex, Opp Kasturba Girls Collage, Near Bhora Majid Guna-473001 07542-401539The Compustar
16 Bimal Sinha Rd (2Nd Floor),45 K N Road, Near Bus Stand Berhampore, 742101 03482-260416S. S. S. Info Tech
#33-A, Second Floor, First Cross Street, Rainbow Nagar, Pondicherry.-605011 0413-2213923Binni Enterprises
Raj Lakhan Complex, Canara Bank Building, Near Bata Showroom, Old G.T. Road, Sasaram Rohtas ( Bihar ) Pin - 821115Jai Maa Bhagwati Enterprises
Shop Number 3,Bm Plaza,Near Museum Gol Chakkar,Dampier Nagar Mathura 281001 9711885083Ghoshal Informatics & Technologies Pvt Ltd
113, G.T.Road (East), Rambandhu Talab, Pandey Tower, Nr Hanuman Mandir, Asansol-713303.SIMPLEX ELECTRONICS
753, khatri Bhawan, Nr. Geeta Bhawan, Sardarpura Road Johdpur 342003 0291-2636177Synergy Systems
7, Chishi Marketing Complex, 1St Floor, Circular Road, Dimapur Nagaland-797112 03862-235713Ekhankar Mobile Shop
CST No. 2672/G/2, 2nd Floor, Om Hospital, Pratap Nagar, Near Anglo urdu Highschool, Jalgaon 425001 ,0257 2228384Uk Electronic Services-Gulbarga
No G2,Diomand Plaza Complex,Opp P.D.A Engg College,Aiwn-E- Shahi Road Gulbarga-585102 8722674988Comp Aid Systems - Sangli
143, B1 & B2, Shriram Sankul, Behind Ram Mandir, Near Chopade Hospital, North Shivajinagar Sangli (Maharashtra)-416416 0233-2376207AMR ELECTRONICS
66A/8,Babuji Nagar, Hotel Arriyas (Opp), Madurai Road,Tirunelveli-627001 0462-2331831 / 2331731Maa Bagula Computer Care
Near Tehsil Chowk Nadaun,District Hamirpur,Himachal Pardesh-177033 01972-232332Voiceplus Support Services
Malikayil Building,Opp:Mount Carmel LP School,Kottayam-686004 481-2571652Maa Samleswari Mobile Care
1st floor The Arvind store in front of chandan sweets Budharaja sambalpur odisha-768004Vasudha Enterprises
dr. madrewar blg khadgaaow road opt ckotalwar kirana near wale english school latur 413512Secure Computer Service & Solution
33, Chittaranjan Avenue, Basement,Near Chandni Chowk Metro Station Gate No.-5,Kolkata-700012AZAD TELECOM
1st Floor, A2Z Mega Market, Between V-Mart And Zila Parishad Market, Infront of National Cycle Store, Kachehri Road, Begusarai-851101Sai Enterprises-Biharsharif
Sai Enterprises, opp:-DD honda showroom Near Mangla yasthan ,Ram chandra pur Bihar sharif Nalanda- 803101 0611-2295032Vedant Infotech ( Hello Service It )
Opp. Mehta Netralay, Kambal Kendra Road, Nai Abadi Mandsaur (M.P.)-458001I.T. Campus
45/1 Khalui Bill Math, 1St Lane,Atta Chakii Gali, (Near Omkar Nath Asram),Bardhaman ( East)-713101Ganpati Infotech-Saharanpur
42 Pawan Bela Market Court Road Opp-Income Tax Office Saharanpur,Utterpradesh-247001 0132-2711722Aparna Electronics & Services
Gajanand Gali,Behind Bhagyashri Ghee Bhandar, Bazaar Ward,Chandrapur-442402Computer World Services
F-16, Mansarovar Complex, Bus Stand, Chhindwara, Madhya Pradesh, 480001 7162-243711RB Solutions- Bhiwadi
Shop No. JFF-05/06 First Floor Capital High Street Phool Bagh Chowk Bhiwadi-301019I.T. Infrastructure
Kothabari , Po -Jhaljhalia , Dist- Malda, Mk Road, Opp-Shanti Bharati Parisad , Malda -732101 9733019740Rudra Electro Care
Ad Joining Dr Jagdeeshwrs Hospital , Old Hoshiarpur Road Una Hp-174303 9817024454MOBILE DISNEY
Shop No-107, 1st Floor, Banderbagacha, Kushalya Estate, Near Hariniwash Complex, Dackbanglo, Patna, Bihar 8816832171Zig Bee Technologies Electronics Sales & Service
Muttin Complex,2Nd Floor,Azad Road,Beside Milan Bar,Near Gandhi Chowk Vijayapur -586101 9535260236Sai Enterprises-Gaya
M-85 ,Ground floor . Anugarh puri colony Asha singh More Gaya-823001 0631-2220018M Tech Services
Shop No.4,Jay Vijay Building, A Wing, Near Uday Cinema, Opp Hindi High School, Ghatkopar Mumbai-400086Infotech Electronics
Gandhighat, Melarmath, (Opp) Vivekenanda Vyamager,Tripura (W)-799001 0381-2325040Syscomp Teleservices (P) Ltd
BD-79,Sector-1,Near Water Tank #3, Saltlake City ,Kolkata,West Bengal-700064 9073998988It Sale & Services
Shop No.12, Rayat Haveli, Tilak Road, Opp. Akola Urban Co-Operative Bank (Main Branch), Akola - 444001mahavir it sales & services
shop no :57,Old Cannaught Place Near Capri Trade Centre Chakrata Road-248001 9897563771S V COMMUNICATIONS
Door No : 6-2-712/17, Shop No?s : 9 & 10,Ground Floor,Suryalok Complex, Hyderabad Road,Nalgonda,Telangana - 508001 9666198483Phones4u
Office No - 05, 1st Floor, 200/202, Mapla House, Bora Bazaar Street, Next to Jain Mandir, Fort, Mumbai - 400001 022 67471813Techmate Solutions
Office No. 211, 2nd Floor, Purnashanti Heights, Jai Hind Society, Khartan Road, Near Fire Brigade station, Thane West - 400601Oasiss Corporation-Durgapur
Nachan Road Benachity, Near reliance shopping mall Pachim Bardhaman, West-bengal, India Pin- 713213 343-2588109/2588110MAC FIX STATION
Office No. 201, Makhija Arcade, 35th Road, Khar, Bandra-Khar Linking Road, Mumbai, 400052Uk Electronic Services-Davangere
#1107/1 Nijlingappa Layout, Backside Amrithavidhyalayam School, Near Ring Road-Davangere-577004 9019202927Freshlime Services
276-D, Oshiwara Industrial Center, Opp Goregaon Bus Depot, New Link Road, Goregaon West, Mumbai, 400104MDM Enterprises
Ground Floor, Behera Complex, Railway Station Road, Telegot Para, Near Patro Battle Shop, Balangir - 767001, Odisha. 9040176832FENCER SERVICES PVT. LTD
Office No - 41, Ground Floor, Neco Chembers, Plot No-48,Sector-11, CBD Belapur, Navi Mumbai-400614 022-42668574Xad Infotech Solutions
Level 2 Auqaf Building Budshah Chowk , Lal Chowk, Srinagar- 190001 0194-2454761Global Systems
31A,1 St Fl0Or, Advaitha Ashram Road, Near Newbusstand, Opp.Krishna Medicals,Salem -636004 0427-4041339S N Repair & Services
Shop No. 8, TM Tower, Opp. Andheri Subway off SV Road, Behind DCB Bank, Andheri Wesr, Mumbai, 400058National Computers-Sangrur
Opp Bus Stand,D.C.Office Road, Khalsa School Shoping Complex No 4, Sangrur-148001 1672-223000
Warranty Extension Service is available now
Thanks for the valuable suggestion from our customers. You can purchase the newly launched “Warranty Extension Service” online now. You may choose to extend 1 or 2 years to enjoy our worry-free warranty service.
The entirety of VAIO Laptop products do not support update of Windows 10 S.
VAIO does not have plans to release Windows 10 S based laptop products.
BACK
FAQ
Identify And Resolve Issues Quickly With A Variety Of Troubleshooting Tools And Resources.
General Enquiries
FAQ for VAIO Consumer Customer
FAQ for VAIO Commercial Customer
FAQ and troubleshooting for VAIO computer
Warranty
Nexstgo Company limited, (hereinafter referred to as "NEXSTGO") Warranty Terms VAIO Notebook Computer Limited Hardware Warranty (Applicable to VAIO series only)
- NEXSTGO provides customers with 24-month of onsite warranty (including labor and parts costs).
- This warranty includes a 24-month Onsite battery warranty service (from the date of purchase indicated on the invoice).
- This warranty includes a 24-month Onsite transformer warranty service (from the date of purchase indicated on the invoice).
- The notebook computer shall be confirmed by the repair center within seven days from the invoice date that the defective LCD screen is included (except for exhibits). According to the following standards, if the total number of defective pixels is more than five, the packaging and accessories are complete, and the invoice can be obtained from the original dealer Replace with new products.
- The notebook computer shall be confirmed by the repair center within seven days from the invoice date that it contains hardware failures (except for the exhibits), the packaging and accessories are complete, and the original purchaser can be replaced with new products with the invoice.
- When customers request warranty service, they must first show the original receipt (or serial number) of the computer purchased to the NEXSTGO service staff. Photocopy or fax copy will not be accepted. If you fail to show it, the customer will have to pay for the repair. If the customer cannot provide the original receipt (or serial number) of the computer purchased, NEXSTGO reserves the right to refuse to provide services to the customer.
- Customers bring their own warranty service. If the customer requests to ship and recover the computer, the customer is responsible for the required shipping costs.
- This warranty only includes hardware warranty service. All configurations and accessories, such as software, computer cables, power cords, CDs, and user guides, are not included in the warranty service.
- NEXSTGO is not responsible for reinstalling the preloaded software. If the customer requests to reinstall the pre-loaded software service, the service fee must be paid to NEXSTGO.
- This warranty service is only provided to NEXSTGO technicians who judged that it is damaged under normal operation. If the computer fails due to the following accidents, NEXSTGO will not be responsible for the following:
- If the product failure is due to any damage or accidental damage, case/surface damage, improper use or abuse, liquid intrusion or immersion, negligence, misuse, unauthorized modification, extreme environment, extreme physical or electrical external force or interference , Power supply, lightning, static electricity, fire, force majeure or other external reasons;
- If the computer, including software and hardware, has been modified, processed and/or repaired by technicians other than our company;
- If the product number attached to the product has been deleted or removed;
- NEXSTGO may use new or refurbished parts or products with performance and reliability equivalent to repairing customers' products.
- Damaged parts that have been replaced belong to NEXSTGO.
- Before repairing, customers need to save and back up the contents of the computer by themselves. NEXSTGO does not provide backup services.
- During maintenance, the contents of the computer may be deleted. NEXSTGO will not notify customers in advance, and NEXSTGO will not be responsible for any loss of data or programs.
- For details of maintenance services, please refer to the maintenance terms and conditions.
Linked Warranty Plan
*Regions include: Hong Kong, Macau, Taiwan, Singapore, Malaysia, India and Middle East countries
- Linked Warranty Plan enables customers who travel with, or relocate VAIO laptop to receive warranty service in any region where their product is announced and sold and supported by Nexstgo or a Nexstgo authorized reseller under Nexstgo Computer Limited Warranty and/or the destination region Warranty Services Agreement.
- The length of Linked Warranty Plan is based upon the original warranty period assigned in the region of origin where the laptop was first sold by Nexstgo or a Nexstgo authorized reseller.
- The phone support languages and the method of service will be determined by the destination region. For customers who have on-site repair warranty, on-site service will be delivered where it is available.
- Some service and/or parts may not be available in all regions. Nexstgo or a Nexstgo authorized reseller may repair the laptop with comparable VAIO parts. For example, if the product was purchased with a Japanese keyboard, and service request is submitted in US, Nexstgo may replace with a US keyboard upon your agreement.
- Some regions may have fees and restrictions that apply at the time of service such as packaging, shipping and handling fees. You will be advised of your responsibility to pay these fees at the time of service.
- For VAIO products, if a customer has purchased warranty extension in the original region of hardware purchase to extend the Nexstgo base warranty offered with a product, Linked Warranty Plan will provide coverage until the end of purchased warranty extension.
- Specifications may vary from country to country. Check with your local distributors or retailers for any updates on the current product.
- Colors of actual products may differ from product shots due to photography lighting or display setting of your viewing device.
- We try our best to provide accurate and complete product information online yet we reserve the rights to keep, change or correct any information without further notice.
- Data on battery life is obtained from tests deploying internal tools by engineers. The actual battery performances could vary from battery life tests shown above, due to differences in operating environment and conditions.